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Testimonials from our Clients

This bench was very kindly donated in memory of Pepper, a special and much loved dog who we looked after for many years. 
Thanks to the thoughtfulness of her owners, there is now a quiet place to sit and rest outside when visiting the practice.

'Thank you for your professional yet compassionate treatment of our lovely Goldie'

Thank you Eaton Veterinary Service for your professional yet compassionate treatment of our lovely Goldie. Sadly we had to decide on her being put to sleep today. The loving service we got from everybody was exceptional.

The brilliant vet Laura and all our friends at the clinic, Sarah, Belinda, Siray, Jules and everybody. Her death was so dignified and peaceful. We could not have wished for more at this difficult time.

Thank you now and all those years of consistent loving care

Ann and Chris January 2018

'I cannot praise Alan and his team enough'

They treated our Shar pei Nala for many years for numerous issues and were always amazing and supportive. When Nala reached the end of her time this week Alan and Jules were wonderful and made a devastating event bearable with their care, compassion and professionalism.

We would recommend this surgery  to anyone who cares deeply for their pets.

Amanda August 2017

'Still going strong at age 17!'

Our lovely cross-terrier is still going strong at age 17. Much of this is thanks to the excellent team at Eaton Veterinary. We have been with them for at least 12 years of her life (maybe more!). They are so caring and professional. We have come to be more friends than anything else. Thank you ALL

Chris, Ann and Goldie xx May 2017

'Cannot speak highly enough'

Cannot speak highly enough of the manner in which Alan and Laura kept our Bichon Annie happy and alert through her last two years of Cushing's disease. Annie finally succumbed to the illness and was put to sleep at home  by Alan and nurse,with great  sensitivity and dignity.

Madeleine Skipper March 2017

'Thanks to Alan and Lesley they gave us more time with our little dog Buster'

Last Monday 14 November we had to say goodbye to our little man buster.we would like to say how compassionate Alan was he is a credit to his profession over the last few months busters heart was getting worse but thanks to Alan and Lesley they gave us more time with our little dog Buster. Also thanks to Gill for helping our little man in his final minutes he went peaceful no stress. Thank you xx

Martin & Andrea Mortlock November 2016

'You have always been amazing during the toughest of times'

My parents and I have always bought our dogs to you and you have always been amazing during the toughest of times.
You are now working incredibly hard to find out what is wrong with our Haalke and we can't thank you enough for all the support we have received as well as the amazing care you have shown Haalke. We are sure we will figure out what is wrong with him and help him make a 100% recovery.
But thank you for all of your hard work, it is so appreciated.

Helen Wilkinson October 2016

'Thank you so much'

Thank you so much to all the team for looking after Chilli and myself yesterday.

Thank you for my sugary tea and calming me down

Neil Patterson July 2016

'Nothing but praise'

'Nothing but praise for these vets and the kindness & compassion shown by Laura when we said goodbye to our dear girl Molly'

Jane Lewin June 2016

'Giving advice with humour and gentleness'

We have not got any pets currently. We are in the process of searching and find it's a nightmare. We would like a cockapoo? We last needed Allan & team 5yrs ago. Our dearest puss Bertie (20yrs) was going slowly.

Allan was there helping us. He is just exceptional. The practice have now become part of our lives again giving advice with humour and gentleness I agree with every comment made in the reviews below.

Judith Philp January 2016

'From the very start they have been a breath of fresh air.'

After many years spent with a large local chain of vets, I switched to Eaton following the recommendation of a friend.  From the very start they have been a breath of fresh air. I was so impressed with the level of genuine care shown and how well informed I was kept during my dog's dental operation.  

Thank you.

Hannah January 2016

'Wish I had joined the practice years ago"

I only just joined and registered my cat Otis here but wish I had years ago, the care and consideration is fantastic, as are the clean and modern premises and friendly reception staff.

Abby October 2015

"The level of care at Eaton Vets is second to none."

'Alan and his team came highly recommended to me by a friend and they have treated my little RSPCA rescue cat Daisy since 1998.
Last week she underwent a thyroidectomy, an operation not without its dangers in a fifteen year old cat. The greatest care was taken of Daisy from booking in to discharge. I knew that there were no safer hands, a day later Alan rang to check how she was getting on. The level of care at Eaton Vets is second to none.
Sadly I have moved a fair distance away and so when Daisy gets the all clear we will need to find a nearer veterinary practice for her. I cannot imagine that there is another practice with such caring, thoughtful and skilful staff.
If you and your pet have found your way to Eaton Vets you are both very lucky indeed. I can't thank them enough for all the years of care, treatment and kindness to my sensitive little cat.'
September 2013 - Patricia Mullin

"Brilliant - wouldn't go anywhere else"

Jo Ellery - June 2014 'Brilliant ! lovely people who really care for your pets with a passion , fees are very reasonable too , wouldn't go anywhere else:)'

"Best Vets we have ever used!"

Sue Mann - June 2013 Caring, empathic and kind to both animals and owners alike.

"The most diligent, caring and sensitive vet that I have had the great pleasure to come across…which is why I called you in our hour of need and you were again there for us.  Thank you Alan.

I am sadly so rarely impressed by people these days, and just wanted you to know that your kindness and dedication to the animals in your care is not only noticed but so greatly appreciated.

With our very best wishes and thanks, Pam Attfield (on behalf of our much loved little bunny ‘Friday’)

"I have only the highest praise"

A review of Eaton Veterinary Practice by Sally Hunt - 20th of December 2013

Having lost my two beloved dogs in 8 weeks, I have only the highest praise, the support an care we have received is second to none, in time I hope to have another dog, an I would not consider using any other vets, the care has helped in our grief, and we will never forget the staff went above and beyond what you would expect, to make this hard time easier,

"I cannot put into words"

Sue Chaudhry - 26th April 2013 I cannot put into words how amazing Alan, Jayne and all the girls have been looking after our dear Theo and me. Their kindness and compassion for both animals and us humans is so admirable.

Sadly, I lost Theo in September 2012, but Jayne and Sarah were amazing and helped us so much through this very sad times. But now I am bringing a brand new puppy called Hugo to meet the team who I know will always expertly guide and help us through Hugo's veterinary care and needs. 

"Best vets in the county"

A review of Eaton Veterinary Practice by David - Friday 29th of June 2012

Well well well what can we say this practice is simply the best we remember Alan in his early days and the empathy with our old english sheepdog who he gave two extra years life when other vets wanted the dog to be euthanised i am so pleased the practice is expanding and im sure it will continue to do so we have had two dogs since we lost our 17 year old sheepdog and Alan has been fantastic with all our pets and friends and family's animals if you are uncertain of where to take your animals you simply must go here as they are first class would I recommend them?? OF COURSE I WOULD

"Best vet in Norwich?"

A review of Eaton Veterinary Practice by Holly Broadwater - Monday 31st of January 2011

In my opinion - YES, YES, YES!! My humans have been going to the practice since it first opened and, even though we now live 20 miles away, wouldn't consider using any other vets.Thank you, Alan & your wonderful staff, for your patience, understanding and sympathetic attitude over the years. I've always enjoyed coming to see you and my humans & I can't thank you enough for all you've done for me. Knowing that you're at the other end of the phone is helping them through these horrendous days

"Friendly and caring"

A review of Eaton Veterinary Practice by Ursula - Monday 20th of September 2010

Alan and his team are wonderful. The various rodents, dogs and cats over the years have all been treated with the same care and respect I give them.


"Simply the best"

A review of Eaton Veterinary Practice by Paul Dunnett - Friday 9th of April 2010

I have been taking my gang of flat coated retrievers to Alan ever since he started up in Eaton which must be almost 14 years now. I have taken dogs to many vets in my time, but never to anyone quite as professional and caring as Alan and his team. Some people have a real problem getting their dogs into a surgery, not this surgery, my dogs just love it there. They are made to feel so welcome and special. Getting them out again is the problem!

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Opening Times

Monday to Friday: 8.30am - 6.15pm
(late night booster clinic appointments
available on Wednesdays till 7.30pm)
Consultations by appointment:
9.00am – 11.00am, 2.00pm – 3.00pm
and 4.00pm – 6.00pm

Saturday: 8.30am - 12.30pm
Consultations by appointment:
9.00am – midday

Emergencies outside opening hours
Norwich Night Vets 01603 867330

Sunny and Rachel